Main Roles & Responsibilities:

• Communication with clients and potential customers (Telephone, social media, messaging)
• Handle customer requests and orders
• Handle customer service complaints
• Process client returns
• Gather client information in orderly fashion (Address, contact number …)
• Coordinate between delivery/cash collection company and customer
• Conduct research and identify potential clients

Qualifications, Skills & Experience:

• Knowledge in the online gaming space
• Experience in customer service
• Experience in Sales and Business Development
• Excellent interpersonal and communication skills.
• Social Media platform proficient (Facebook, Instagram, WhatsApp)
• Good English language
• Experience with using excel sheets, word and power point.
• Ready to work in Baghdad, Iraq.